Privacy Notice

1. Overview

This Privacy Notice explains how Aurora Wellness Clinic (“we,” “us,” “our”) handles personal information collected through www.aurorawellnessclinic.com (“Site”), scheduling forms, telephone calls, and in-person visits.

2. Information we collect

• Contact details: Name, email address, phone number, and postal address shared through forms or direct communication.
• Health-related information: Details voluntarily provided to understand care needs. These records are stored in secure, HIPAA-compliant systems.
• Technical data: IP address, browser type, and pages visited captured via cookies and analytics tools for Site improvements.

3. How we use information

• Responding to appointment requests and coordinating care.
• Sending updates about clinic operations, with options to opt out.
• Analyzing Site performance and service interest to enhance user experience.
• Complying with legal or regulatory obligations.

4. Cookies and similar technologies

We use essential cookies for Site functionality and analytics cookies to understand engagement. You may manage preferences via your browser settings or the cookie banner. See our Cookie Policy for details.

5. Sharing of information

We do not sell personal information. We may share data with trusted service providers (e.g., secure email, electronic health record platforms) who assist in delivering our services under confidentiality agreements. We may disclose information if required by law or to protect patient safety.

6. Data retention

Contact inquiries are retained for up to three years. Medical records follow Washington State retention requirements. When data is no longer needed, it is securely deleted or anonymized.

7. Your rights

Depending on your location, you may request access, corrections, or deletion of your personal information. Please contact us using the details below to submit a request. We will verify identity before fulfilling requests.

8. Security measures

We implement administrative, technical, and physical safeguards, including encrypted storage, access controls, and staff training. While we strive to protect personal information, no system is entirely secure; please contact us immediately if you suspect unauthorized access.

9. Children’s privacy

Our Site is intended for adults. We do not knowingly collect personal information from children under 13 online. Parents or guardians may contact us to remove a minor’s information.

10. Updates to this notice

We may revise this Privacy Notice and will update the “Last updated” date. Significant changes will be communicated through the Site or by email when appropriate.

11. Contact us

Aurora Wellness Clinic
2480 Crescent Ave, Suite 310
Seattle, WA 98101
Phone: (206) 555-0198
Email: care@aurorawellnessclinic.com